Question 1

How long does it take to make a bouquet?

Accepted Answer

Standard orders are ready within 3–5 days. Rush orders may be accommodated depending on our schedule — additional charges may apply.

Question 2

Can I customize the colors and design?

Accepted Answer

Absolutely! Every bouquet can be tailored to your preferred colors, flower types, size, and packaging. Just describe what you have in mind when placing your order.

Question 3

How do I place an order?

Accepted Answer

You can DM us on Facebook (@FleurKraft), or fill out the order form on this page. We'll confirm the details and pricing with you before we start.

Question 4

Do you offer delivery?

Accepted Answer

Yes! We deliver locally via Maxim. Pick-up at our store in Minglanilla, Cebu is also available.

Question 5

How long will a fuzzy wire bouquet last?

Accepted Answer

Forever! Unlike fresh flowers, fuzzy wire bouquets never wilt or dry out. They're a permanent keepsake you can display anytime.

Question 6

Do you accept rush orders?

Accepted Answer

We do our best to accommodate last-minute requests. Rush orders may have additional fees depending on the design complexity and lead time. Message us first so we can check availability.

Question 7

What payment methods do you accept?

Accepted Answer

We accept GCash, Maya, and cash on pick-up. Payment details will be confirmed when we finalize your order.

Question 8

Can I order crafting materials only (without a bouquet)?

Accepted Answer

Yes! We sell individual crafting supplies like fuzzy wire, floral tape, satin ribbon, stamen, fairy lights, and more. Select 'Materials' in the order form and describe what you need.

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